Exchange & Refund Policy

Exchange policy:

You have 24/hrs from the date of delivery to claim for the exchange if:

  • The product is damaged or manufacturing issues.
  • The product received does not match the ordered size.
  • This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team on WhatsApp +92-315- 7229405 and we will try to help you out in a possible way within 7 days of delivery.

Note: The customer will need to send the article back to us and will bear the shipping cost of it.

How do I apply for Exchange?

  • To return an item, please contact us on WhatsApp number +92-315- 7229405 with the exchange reason and order details.
  • Please note that you are responsible for the cost of returning the items to us.

When will my exchange will be processed?

  • We aim to process all exchange within 4-6 working days after receiving.
  • During busy periods please allow up to 10-12 working days for your exchange to be processed.

Do you offer refund?

We are not offering refunds in any case.

Delivery time period:

  • The standard delivery duration within Pakistan is 04 to 06 working days.
  • The estimated delivery duration for International orders is 10 to 12 working days (depending on the destination).
  • Delivery time may exceed due to high volume order log.

Note: "No refund or exchange of Sale items"

Writing to us at WhatsApp +92-315- 7229405