Exchange & Refund Policy
Exchange policy:
You have 24/hrs from the date of delivery to claim for the exchange if:
- The product is damaged or manufacturing issues.
- The product received does not match the ordered size.
- This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team on WhatsApp +92-315- 7229405 and we will try to help you out in a possible way within 7 days of delivery.
Note: The customer will need to send the article back to us and will bear the shipping cost of it.
How do I apply for Exchange?
- To return an item, please contact us on WhatsApp number +92-315- 7229405 with the exchange reason and order details.
- Please note that you are responsible for the cost of returning the items to us.
When will my exchange will be processed?
- We aim to process all exchange within 4-6 working days after receiving.
- During busy periods please allow up to 10-12 working days for your exchange to be processed.
Do you offer refund?
We are not offering refunds in any case.
Delivery time period:
- The standard delivery duration within Pakistan is 04 to 06 working days.
- The estimated delivery duration for International orders is 10 to 12 working days (depending on the destination).
- Delivery time may exceed due to high volume order log.
Note: "No refund or exchange of Sale items"
Writing to us at WhatsApp +92-315- 7229405